Nai Yang Beach Resort And Spa

We explored the nearby shopping plaza for souvenirs and snacks. The beach was just across the street. The breakfast spread was good, offering plenty of options. Heads up, get there early to avoid the rush from tour groups!

One downside was the cleanliness of the grounds. There were leaves everywhere, even in the pool, which could be a bit off-putting.

The team provided a well-organised service. I was there for 1 night and ate at beachside restaurant except for breakfast which was forgettable. This location was marvellous, really close to the airport/marina, and nature and a beautiful beach.

It was all superb!

i must comment on its central location - it was handy. the hotel staff is decent and best.

I was enchanted by the lush tropical gardens and inviting swimming pools which were easily accessible. The grounds was like a serene oasis where I could relax and stroll leisurely without worry.

More shaded areas by the pools would be helpful.

Location of room in the tropical wing was quiet and directly onto empty pool, room cleaned everyday and facilities of hotel were good

the room was great. altho too far from the lobby.

speakin english was a barrier problem as i needed to book a taxi, and had to ask 3 different people, also i rang the night before advising i would need help with my bags to be brought to the lobby for the taxi at 7am, and noone came, i had to ring again in the morning.

The location was fantastic, just a short walk to the beautiful beach, which made it easy to enjoy the sun and sea. The room was spacious and clean, with a lovely garden view from the balcony. Breakfast was varied and offered some tasty options, although it got a bit crowded during peak times. I appreciated the friendly staff who were always willing to help.

The room was spacious with modern amenities. Breakfast quality was disappointing.

I liked the excellent design of the whole hotel and outside area. The room is very spacious, nice bathroom, good beds and nice satelite tv. The park itself is beautyfull, the swimmingpool which has 2 levels is very relaxing. The staff is extremely friendly and helpfull. There is a free dropoff service which will bring you to town, and also picks you up if requisted.

The airport transfer was fairly cheap (at 280thb) and was easy to organise.

For what we paid (2600thb) for the room, we were very disappointed. Our room had ants in it, stains on the bed side table from previous visitors, aircon was very noisy and after getting it fixed, the swing function no longer worked so cold air was constantly blowing on the bed. You also couldn't turn the aircon down low (low was high and high was higher) which meant it had to be turned on and off throughout the night , which had to be done at the wall. When we first got there (3:20pm - an hour and 20mins after check in time) we were asked to wait for an hour. when I realised what time it was I was furious (as we had just gotten off a plane from koh samui to krabi and endured a 2hr taxi ride to Nai Yang) so I demnded that they put us in a room immidiately which after 5mind of ignoring me, they did. The breakfast at the La Romana Italian Restaurant (which serves about 5 different Italian dishes and 30 Thai dishes) was a huge disappointment to us. Over the last 15 days we have stayed at 11 resorts in patong, Phuket and all around koh samui, and this breakfast was the worst. The food we wanted to eat, such as the fruit was exposed and had flies on it. We ate hardly a thing that morning. There were places that we stayed at that were cheaper that had aspects to them that were disappointing but that's because they were cheap. The Nai Yang Beach Resort wasn't cheap at all.

Perfect spot for a quick getaway

The room was spacious and clean, with a large refrigerator and a nice balcony overlooking the beautiful gardens. The breakfast had a fantastic variety, and I especially appreciated how the staff quickly prepared a custom dish for my dietary needs. The noise from adjacent rooms could be disruptive at times.

strong, hot shower, spacious room

poor insulation between rooms meant that it was very noisy in the middle of the night. specifically, when the guy next door brought a prostitute back with him at 2:00 in the morning, we could hear her moaning and him smacking her for the next two hours.

They broke my bag a/c not working After complaing 10 times they changed the room

Room was full of moscito They broke my bag Toilet flash was not working Door lock was broken Very poor service

The spacious Sea Turtle Suite offered a lovely garden view, and the location near the beach made it perfect. Few issues like limited breakfast options didn't overshadow the friendly staff and beautiful surroundings.

The room is huge, newly decorated comes with the shower, well kept tropical garden, for example. The staff are decent and best. The airport is 5 km away, easy to get to.